K.R Group (India)

K.R Group (India)

Company Profile

Business Type Service Provider
Nature of Business Service Provider
Establishment Year 2014
Company Location Noida, Uttar Pradesh (India)
Number of Employees Min-10
Company Revenue INR 0 Lakh
Company Details

The K.R GROUP (INDIA) a professionally managed in 2014 Team with more decades of experience in various fields and the fundamental business strategy to build long-term client relationships, now presents a brand new venture,  


 At that point you are at the opportune place. As the name infers, we at K.R GROUP (INDIA), have practical experience in pander to the most discriminating necessities whatsoever levels, over the major business fragments. 

Through our experience and research of over 6 Months in the recruitment business, we have understood that however in today's planet, both the employment seekers and work suppliers have various decisions,still each day, many discriminating positions remain unfulfilled. More often than not, the organizations are not capable make the choice of short posting a suitable competitor, since the applicant never put forth his/her experience in the right way. Then again, the purposes behind the hopefuls not putting forth the resume well could be large groups, beginning with the absence of comprehend of the necessities and the absence of resume composing abilities. 

Along these lines, the first at premier center of K.R GROUP (INDIA), is to comprehend the prerequisites of the organizations, great then after those present applicants resumes appropriately customized for that necessity, with the intention that the organizations have the ability to unmistakably see, what they are searching for. This approach is altogether different then the Industry standard approach of "Resume Writing", where some expert content scholars essentially re-positions the resume and change a couple of statements and begin bringing in "Professionally Written Resume" 

K.R GROUP (INDIA),was started in response to ever increasing need of High quality low cost Business Process Outsourcing services at Noida NCR. Having seen the need to provide Call Center, Service Management and Back Office Solutions, K.R GROUP (INDIA), was formed. 

We bring to the world a whole new class of services and a unique approach to customer satisfaction. We serve to the world and an extensive portfolio of services in the most professional manner and also adhering to the industry standards. We share our knowledge of offshore development, our deep project management experiences, processes and methodology and wide network of personnel sources to ensure an outsourcing strategy that works for our clients. With strong plans of investing in people and technology, our strategy revolves around an inexorable commitment to provide superior services using world-class technology. The aim is to build a culture, based on our values of integrity and trust; supported by action with results. 

K.R GROUP (INDIA), provides Inbound and Outbound Voice based services, Web based and E-mail based services, Back-Office services and services related to Data Processing and Data Analytic. Based on our rich domain understanding and vast experience, K.R GROUP (INDIA), will provide solutions for

  1. Travel Yellow Pages
  2. Tell-Communication Services  
  3. Retail  
  4. Insurance  
  5. Research
  6. Health care
  7. Placement Services

Our Services

K.R GROUP (INDIA),is a commercial Center, with back-up facilities. It is a fully servicing outsourced Contact Center company, committed to providing superior value to our clients. Besides the cost advantage, our services ensure quick and accurate responses to our clients' customers. Through inventive tools, we deliver long-term sustainable benefits to our clients.

Solutions come in different services, in order to meet the diverse needs of individual Clients.                  

K.R GROUP (INDIA), has a complete solution to providing a different service all together.

Our contact Center offer businesses a full range of management services to drive sales growth, customer services and back office operation

Infrastructure Quality.

K.R GROUP (INDIA), Services infrastructure combines state-of-the art facilities with security to ensure that your customer's data is secured along with your business. . Services have invested heavily to ensure an excellent, world-class BPO facility, which caters to the needs of our esteemed clientele. 

Our state of the art infrastructure supported by the latest in technology. Our migration process is thoroughly thought out and planned to the smallest detail. We strongly believe in holding your hand through the migration of your functions step by step offering guidance, expertise and support accurately and efficiently. 

K.R GROUP (INDIA), is unique in its approach because it understands the culture and ethics of its offshore Center 


K.R GROUP (INDIA),’s Quality Assurance Team ensures that every agent delivers quality service at every customer contact. Our Customer Service Agents are considerate problem solvers. We only employ highly skilled agents in India who provide superior customer care. 

We train our agents to efficiently track customer service requests and immediately route customer queries based on their training and expertise. Our devotion to training produces superior customer service. Agents receive 4 weeks of in-depth training on core skills, including communication, customer service and sales.

K.R GROUP (INDIA), provides extensive training on client programmers and on-going training and quality improvement. 

We have an in-house quality monitoring process that utilizes formal instruments of measurement. This process establishes exceptional quality levels and tracks an agent's performance based on the following criteria: Competence levels Communication with customers worldwide call control skills Product or service knowledge overall professional conduct and performance 

Our Aim & Mission.

To provide best-in-class services to our customers that can help them in maintaining sustainable growth.
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